Build Your First AI Chatbot

AI chatbots are one of the highest-paying AI services you can offer. This tutorial teaches you to build a fully functional customer service chatbot without writing a single line of code.

What You'll Learn:

• Setting up a no-code chatbot builder
• Training your bot with business knowledge
• Connecting to OpenAI for smart responses
• Deploying to a website

Time Required: 30 minutes

Step 1: Choose Your Builder (3 minutes)

Recommended No-Code Platforms

For this tutorial, we'll use Botpress (powerful + free tier).

Setup

1. Go to botpress.com
2. Click "Get Started Free"
3. Sign up with Google or email
4. Create your first bot → Name it "Customer Support Bot"

✅ Checkpoint: You have access to Botpress dashboard.

Step 2: Build the Conversation Flow (10 minutes)

Understanding the Flow

User Message → Intent Detection → AI Response → Follow-up

Create Your First Flow

1. Delete the default flow content
2. Add a "Start" node (already there)
3. Add an "AI Task" node
4. Connect Start → AI Task

Configure the AI Task

Click on your AI Task node and configure:

Task Type: Generate Text

Instructions:

You are a friendly customer support assistant for 
[Business Name], a [type of business].

Your job is to:
1. Answer questions about our products/services
2. Help customers navigate our website
3. Collect contact information for complex issues
4. Be helpful, professional, and concise

If you don't know something, say: "Let me connect 
you with our team for that. What's the best email 
to reach you?"

Business Details:
- Products: [list main products/services]
- Hours: [business hours]
- Contact: [email/phone]
- Website: [url]

Step 3: Add Knowledge Base (8 minutes)

Why Knowledge Base Matters

Without training, your bot gives generic responses. With KB, it gives specific, accurate information.

Adding Knowledge

1. Click "Knowledge Base" in left sidebar
2. Click "Add Source"
3. Choose your source type:

Option A: Website URL

https://yourbusiness.com

(Botpress will crawl and learn from your site)

Option B: Text/FAQ

Q: What are your business hours?
A: We're open Monday-Friday, 9am-6pm EST.

Q: Do you offer refunds?
A: Yes, we offer full refunds within 30 days of purchase.

Q: How long does shipping take?
A: Standard shipping takes 5-7 business days.

Option C: PDF Upload Upload your existing FAQ documents, product catalogs, or training materials.

Training Tips

• Add at least 10-15 common questions
• Include your about page content
• Add pricing information
• Include contact details

✅ Checkpoint: Your bot has knowledge about the business!

Step 4: Add Smart Features (5 minutes)

Feature 1: Capture Emails

Before the AI response, add a "Capture" node:

Capture Type: Email
Variable: user_email
Message: "Before I help, can I get your email 
in case we get disconnected?"

Feature 2: Handoff to Human

Add a trigger for complex issues:

If user says "talk to human" OR "speak to agent" OR "real person"
→ Send message: "I'm connecting you to our team. 
   They'll respond within 24 hours."
→ Send notification to: support@business.com
→ Include: conversation history + user email

Feature 3: Suggested Quick Replies

Add buttons for common actions:

Quick Replies:
  - "What are your hours?"
  - "Track my order"
  - "Pricing information"
  - "Talk to a human"

Step 5: Test and Deploy (4 minutes)

Testing Your Bot

1. Click "Test" or the chat icon in top-right
2. Try common questions:
   • "What are your hours?"
   • "Do you offer refunds?"
   • "I need help with my order"
   • "Talk to a human"
3. Refine responses as needed

Deploy to Website

1. Click "Integrations" → "Web Chat"
2. Customize appearance:
   • Bot name
   • Color scheme (match brand)
   • Welcome message
   • Avatar image
3. Copy the embed code:

<script src="https://cdn.botpress.cloud/webchat/v2.1/inject.js"></script>
<script src="https://files.bpcontent.cloud/[YOUR-BOT-ID]/webchat/config.js"></script>

4. Add to website before </body> tag

Alternative Deployment

• WordPress: Use Botpress WordPress plugin
• Shopify: Add to theme.liquid
• Wix/Squarespace: Use embed code block

✅ Checkpoint: Your chatbot is live!

Step 6: Sell This Service

Package Your Offering

Basic Package: $500-800 setup

• Simple FAQ chatbot
• Up to 20 knowledge sources
• Basic customization
• 1 platform integration

Pro Package: $1,500-2,500 setup

• Advanced conversation flows
• Unlimited knowledge base
• Email capture + CRM integration
• Multi-platform deployment
• 30 days support

Retainer: $200-500/month

• Monthly optimization
• Knowledge base updates
• Performance reporting
• Priority support

Finding Clients

• Local service businesses (HVAC, dental, real estate)
• E-commerce stores with high support volume
• SaaS companies with repetitive questions
• Healthcare practices

What's Next?

You've built a functional AI chatbot without code. Now scale it into a service.

Practice Projects:

1. Build a restaurant reservation bot
2. Create a real estate lead capture bot
3. Design a product recommendation bot

Recommended Next Tutorials

• How to Make Money Building AI Chatbots — Full business guide
• Scale to $5K/Month — Grow your chatbot business

Quick Stats

• Difficulty: Intermediate
• Time to Complete: 30 minutes
• Time to First Client: 2-4 weeks
• Investment: Free (Botpress free tier)
• Potential Earnings: $500-$2,500/project